Social and transitional housing

Social housing provides families, whānau and individuals an affordable long-term home with security of tenure. Transitional housing provides short-term accommodation and wrap around support for people who are in urgent need of a place to stay.

Please note, the terms ‘social’ and ‘public’ housing are used interchangeably.

About social housing

Social housing is a vital part of our social support system, providing families, individuals and whānau with a stable, affordable place to live. Social housing is owned or leased by Kāinga Ora - Homes and Community (Kāinga Ora) or Community Housing Providers (CHPs). It is targeted at households that are most in need of housing, who can’t access or sustain a tenancy in the private rental market for a range of reasons.

Increasing the supply of social housing

Social housing is a vital part of New Zealand's social support system. The Government is committed to supporting the social housing system, and growing the Community Housing Sector, while investing in a fiscally sustainable way.

See data about public and transitional housing on the Housing Dashboard

Public Housing Plan

The Public Housing Plan will not be used to inform delivery of the new 1500 places from Budget 2024. New criteria are being developed for those places, which will be communicated to the CHP sector by 30 June 2024.

The Public Housing Plan provides delivery expectations, through to 30 June 2025, for the 6000 new places within Budget 2020 and the further 3000 new places within Budget 2023.

Budget 2024: New social housing places for Community Housing Providers

Budget 2024 allocates $140 million of new funding from the 2025/26 financial year for a total of 1500 new social housing places, over two financial years (2025/26 and 2026/27), to be operated by Community Housing Providers.

The 1500 new places will be operated by CHPs, but some may be built by other players, with CHPs focusing on their strengths in tenancy management and community connections. Of the 1500:

For the 500 places focused on maintaining momentum, government will also take a deliberate approach to investment in different locations.

Objectives will include:

Based on these objectives, HUD will finalise allocation criteria. HUD will communicate these criteria to the CHP sector by 30 June 2024. This may mean some rebalancing of investment away from locations which have had relatively high levels of social housing delivery over recent years.

Following decisions on moving to a new purchasing model, HUD will engage with the CHP sector as part of developing the approach.

Public Housing Design Guidance for Community Housing Providers and Developers - update

HUD is working with Community Housing Providers (CHPs) and developers to increase the supply of new social housing.

HUD is often asked for support and guidance by the sector on design elements of new build developments. We have therefore worked with the sector and wider stakeholders to create Public Housing Design Guidance which help ensures all new homes are of good quality and fit for years of sustainable, comfortable living by their occupants.

Social housing residents do not have the same degree of choice as to what type of house they live in as those New Zealanders in the private rental market; this guide has therefore been created with the needs of a broad range of future residents at heart, and our belief that everyone deserves a good quality home.

The document provides guidance on design objectives and provide direction on the desired level of amenity HUD wants to promote in future long-term social housing which accesses the Income Related Rent Subsidy.

Many of the specific design details relate to a general, rather than targeted resident cohort, with there being an ability to discuss any proposed variations with the HUD – New Supply team early in the process. This document should not be interpreted as strictly imposed standards, rather a guidance document for a collaborative design process.

Partner with us

Te Tūāpapa Kura Kāinga, Ministry of Housing and Urban Development (HUD) is committed to working in partnership with CHPs on new housing opportunities. New social housing provided by CHPs will need to align with the Budget 2024 initiative of New social housing places for Community Housing Providers.

See what we look for in proposals. Read more about partnering with us

How to access social housing

People can access social housing when they are assessed by Ministry of Social Development as being in severe need of housing support and are placed on the Housing Register. Which is also referred to as the social housing waitlist.

The Housing Register shows applicants who are eligible for, but not currently in, social housing who are ready to be matched to a suitable property. The register helps us understand who needs social housing, where the housing is needed and what kind of housing is needed.

How social housing is funded

Income-related rent subsidy

The majority of social housing tenants pay an income-related rent determined by the Ministry of Social Development, with the amount generally set at 25 per cent of their net income.

HUD pays an income-related rent subsidy to Kāinga Ora – Homes and Communities and registered Community Housing Providers (CHPs) to cover the balance between the tenant’s rental payment and the market rent for the property. Read more about the Income-related rent subsidy

Operating Supplement

The Operating Supplement is one of the ways HUD provides funding to Kāinga Ora and CHPs to build more social housing places. The Operating Supplement is a funding subsidy paid in addition to the Income-Related Rent Subsidy for eligible net new public houses to help enable new build supply. The Operating Supplement is calculated as a percentage of market rent up to a percentage cap. Read more about the Operating Supplement